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privacy POLICY

Global Pets (GP) is a Global International Relocation division specialized in transporting your pets safely via air to any part of the world, GP collects and manages personal information, stored in a secure and proprietary database.

This policy is designed to comply with European Union legislation known as GDPR (General Data Protection Regulation)


This Policy makes known of his clients, workers, contractors and suppliers, the guidelines under which GP handles and protects personal data in all the stages of the process (collection, use, retention, disclosure and disposal).



  1. Legality
    GP only collects, uses and discloses personal information in accordance with the laws applicable to its practice, as it asks its customers, employees, contractors and suppliers to follow the same policy.

  2. Transparency
    When necessary, GP will openly and honestly explain to legitimate information owners, whether customers, employees, contractors, suppliers and third parties in the supply, to explain how we treat the data people and how we use it.

  3. Accessibility and Updating
    We will always be available to respond to any questions regarding personal information that we keep filed, how it is handled, how it is used, who manipulates and helps legitimate owners correct any errors that might exist.

  4. Privacy security
    If we become aware of information that should not be in our database, we will immediately delete it, investigate how it was added and take appropriate action to prevent it from being repeated in the future. At any time, you can change or delete your personal data from our database, sending us an email to:

  5. GP Activity Characteristics
    GP may require access to personal data of individuals with whom it has no direct business relationship, obtaining them through clients / agents for whom we complete / provide services

  6. Integrity
    We will follow the usage policies and practices that support and promote the integrity of the personal information we handle.

  7. Third Parties
    In the course of our professional activity, we may have to involve subcontracted entities to perform complementary services to our activity. Therefore, we will only use external services from entities that not only have an adequate privacy policy in force, but also expressly accept GP

  8. Acceptance
    By accepting this policy, you confirm that you have read, understood and agree to the terms set forth herein and authorize the use of your personal information for the purposes set forth herein.

  9. Validity
    All personal information collected will be recorded in GP’s database for the time necessary to comply with the purposes of this Policy and the services we provide. In the case of customers, employees, contractors and suppliers, personal data related to the greetings or commercial relationship shall be maintained at least for the period established by the legislation in force.

Our Database

The Content of our Database is legal and relevant for the purposes necessary for the execution of our activity.

Our database only contains the following personal data:

  • Name

  • Residence address

  • Date of birth

  • ID number (passport, identity card, etc.)

Our database will not include data from an individual related to:

  • Race or ethnic origin

  • Sexual orientation or behavior

  • Health condition

  • Religion

  • Political affiliation or philosophy


If you receive or wish to receive our newsletter, you can at any time stop receiving it, using the “unsubscribe” button on the body of the newsletter or by contacting us at



  1. Our website only collects personal information in the customer area, with restricted access and by validation by username and password, and for the commercial purposes described above. Out of this area no personal information is collected

  2. Cookies. It is a text file that can be placed in your internet browser by websites you visit that store information and access preferences that facilitate subsequent visits. Cookies do not store personal data. Our website may use the following types of cookies:

    • Analitycal: Allow us to recognize and count the number of visitors and perceive the pages visited

    • Functionality: Allows us to recognize when you return to our website, improving the experience of your visit, such as the language settingYou may at any time change your choice of cookies, both on our website and elsewhere, in your browser settings. More information at

  3. Social Media. Our website includes access to social networks such as Facebook, Linkedin and Twitter. By clicking on some of these hits, for direct entry into our social pages, you can activate a cookie that will tell us which page it was on, and that will trigger processes for the connection to proceed correctly and clear. Entering the social network, the active privacy policy will be the social network itself



If you have any questions, concerns, comments or changes about our privacy policy, please contact us using the following contacts:

By email:

By phone: (+351) 219 236 550

By post: Global Building, Main Road 8, Campo Raso, 2710-138 Sintra, Portugal

Effective Date

This policy will be effective as of May 25, 2018. The use of our website after the mentioned date will have implicit acceptance of the same


We reserve the right to change this policy at any time and without notice, so it will be important that you review it from time to time. Whenever any information is applied we will notify you, by email, or through our website.

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